Have a question? We’ve got answers! Please use this page to find answers to common questions about the Surfrider Foundation. If you are not able to find the answer, please e-mail us at firstname.lastname@example.org or call us toll-free at (800)743-SURF, Monday–Friday 9am–5pm PST and we strive to respond within two business days.
Thank you for giving us the opportunity to address your questions and concerns!
How do I contact the Surfrider Foundation? If you have a membership question, please e-mail us at email@example.com. If you have a question about Surfrider and our work, please send your question to firstname.lastname@example.org. You can always call us toll-free at (800)743-SURF, Monday–Friday 9am–5pm PST. We strive to respond within two business days.
How do I contact my local chapter of the Surfrider Foundation? To find and contact a chapter near you, you can find your chapter here. Once you have the chapter, double-click to redirect to that chapter's website and contact information can be found there.
How do I join the Surfrider Foundation? It's simple! Please go to GIVE and select the giving level that suits you. Thank you for your support!
What are the benefits of joining Surfrider? Beyond making lasting protections for our ocean and coasts, you will receive membership benefits beginning at the $25 level with a membership card, decal and discount to the Surfrider shop. At the $100 level, in addition to the lower level benefits, you will receive a members only Surfrider tee shirt. And at $500, you will receive all of those benefits plus a license plate.
Can I receive a replacement acknowledgement for a donation I made? Of course. Please call us toll-free at (800)743-SURF, Monday–Friday 9am–5pm PST or email us at email@example.com and we can send another one your way.
Are donations to the Surfrider Foundation tax-deductible? The Surfrider Foundation is a 501(c)3 organization, and donations are tax-deductible. The amount of the gift that is eligible for deduction can depend on several factors, including the size and nature of the donation. The Surfrider Foundation does not provide legal, tax or accounting advice. You are encouraged to consult your own professional advisors on tax matters.
Why does my return envelope have a DC return address? Surfrider works with contribution processing center to coordinate the processing of donations we receive from our members nationwide. It's a cost efficient and secure way to process contributions Surfrider receives. It would be impossible to process all of the mail through our physical headquarters in San Clemente, CA.
How can I receive a replacement Membership Card? Decals? Members who need another membership card can receive another card by simply submitting a request with their mailing address to firstname.lastname@example.org.
When will my membership card and decals arrive? Your membership card and other benefits ship at the non-profit rate (third-class). It can take up to four to six weeks to arrive. If it has been more than eight weeks since your donation was processed, and you still have not received your item, please contact us at email@example.com.
I live outside of the US. Can I support the Surfrider Foundation? Unfortunately, no. Surfrider does not ship membership benefits including membership cards, decals, tee shirts and other items outside of the U.S. due to costs. It allows us to put allowing us to more effectively use your contribution.
How do I renew my membership? Thanks for renewing your support in the Surfrider Foundation. You can simply renew online here.
When can I expect my first renewal notice? Surfrider notifies members three months prior to their expiration date that their membership is about to expire.
How do I change my mailing address? Please email us at firstname.lastname@example.org with your new address. We'll update it!
I do not want to receive any mail from you. Can you remove my name? Of course! Please email us at email@example.com with your request and we'll make sure your name and address are removed from future mailings.
What is the Surfrider Foundation's Tax ID Number? The Surfrider Foundation Tax ID (also known as EIN) is 95-3941826.
Does the Surfrider Foundation exchange membership records with other organizations? Yes, occasionally we exchange names with other like-minded organizations to help build interest and bring new members to support our coasts. If you prefer not to have your name exchanged, we will honor your request. Please email us at firstname.lastname@example.org and we'll update your record.
Monthly Giving (Coastal Protectors)
Can I make monthly, automatic donations to the Surfrider Foundation? Yes, you can! By joining our Coastal Protectors program, you can arrange to have a donation taken each month automatically from your credit card to make a monthly impact on protecting our coasts.
Why should I donate monthly? Monthly giving to the Surfrider Foundation is simply the best coastal preservation investment that you can make – the most effective and manageable way you can support our work to protect what we love - our ocean, wave and beaches.
How do I change the information for my automatic donations? If you would like to cancel your automatic donations with our Coastal Protectors program, please give us a call (800)743-SURF, Monday–Friday 9am–5pm PST or email us at email@example.com. We will cancel the donations immediately.
How do I cancel my automatic donations? If you would like to cancel your automatic donations with our Coastal Protectors program, please give us a call (800)743-SURF, Monday–Friday 9am–5pm PST or email us at firstname.lastname@example.org. We will cancel the donations immediately.
Tribute, Memorial and Gift Giving
How can I give a gift membership? Thanks for sharing your love of protecting our coasts with your loved ones. You can gift a membership here.
Can I give a gift to someone who lives outside of the US? Unfortunately, no. Surfrider does not ship membership benefits including membership cards, decals, tee shirts and other items outside of the U.S. due to costs. It allows us to put allowing us to more effectively use your contribution.
Can my friends donate in honor of my special occasion? Yes! They can make a gift in your honor here.
Can people donate in memory of my loved one? How do I make a gift in memory of someone who has died? Thank you for choosing the Surfrider Foundation to honor your loved one and their passion for preserving our world's ocean, waves and beaches. You can setup a customized page using the following link. Please scroll down to "Show more choices" to find the "In Honor of" option and let us know if you have any questions along the way.